Dental complaints, comments, praise and suggestions in Stoke on Trent & serving Newcastle & Staffordshire.

Would you like to give your feedback about your experience with us? We would love to hear it.

Encouraging feedback

Middleton Dental Care welcomes any comments, suggestions or complaints you may have. Please raise these initially with a member of staff or complete one of our practice questionnaires available at reception. 

Written complaints will be acknowledged normally within three working days. We will seek to investigate the complaint within ten working days of receipt. A copy of our full complaints procedure is available on request. If you would like to speak to a member of the team about your enquiry, please get in touch with us. You can also visit us in Stoke on Trent. We also serve customers from Newcastle & Staffordshire.
Contact us
Dental practice feedback form

If patients are not satisfied with the result of our procedure then a complaint may be referred to

  • The Dental Complaints Service, The Lansdowne Building, 2 Lansdowne Road, Croydon, Greater London CR9 2ER (Telephone 0845 612 054) for complaints about private treatment
  • The General Dental Council, 37 Wimpole Street, London. W1M 8DQ , the dentists' regulatory body for complaints about professional misconduct. 
  •  Parliamentary and Health Service Ombudsman, Millbank Tower, Millbank, London SW1P 4QP (Telephone 03450 154 0330) for complaints about NHS treatment
dental clean-up

Your suggestions are welcome

Middleton Dental Care welcomes your feedback. If you are not satisfied with our services, you may put your comments, suggestions or complaints in writing to our complaints manager, Mrs Dawn Edwards at this address: Middleton Dental Care, 6 Stoke Road, Shelton, Stoke-on-Trent, Staffordshire ST4 2DP. 
Speak to us on 
01782 212 308 / 
01782 266 222 to discuss your dental complaints, suggestions, praise and more. Visit us in Stoke-on-Trent.